Except some special occasions, most of our products are non-standard and customizable. Units and modules to consist our intralogistics system with the same or similar functions may be in different specifications, but their basic structures and mechanisms are the same.

To customize intralogistics system or devices, we’ll discuss first to make sure of the intralogistics planning, with which the specifications and configurations of all units are determined, and the devices we offer are customized according to the specification determined in the plan. Note that control system is customized according to the requirements of the plan as well.

Since many components of our products are non-standard, per-determining the lead time is difficult. Order quantity and device complexity can both influence the delivery date.

Deposit takes 40% of the total price, and 60% should be paid before delivery; payment can be finished via TT, LC, etc.

Taiyang has abundant well-experienced aftersales personnel and spare part storage in China, so that we can respond to requests very quickly.

• Response to issues: 7×24 response; online guidance and problem-shooting will be offered within 24 hours after malfunctions occur;
  
• 1-year free warranty;
  
• Lifetime paid service: we offer paid services and spare parts for the most favorable prices to make sure our devices operate reliably and safely within their lifespans.